I've received a wrong product. What should I do?

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• I have received a faulty product.

  Should you receive goods that are damaged, faulty or incorrect, we will provide you a replacement or repair of the product. Do email or whatsapp the images or video of the faulty product to us at enquiry@megafurniture.sg or +6569502657. If the spare ...

• I received a coupon code. How do I apply the coupon code?

  Go to your Shopping Cart after selecting the item(s) that you would like to order Click on 'Check Out' Under the Discount Code field (located below the product thumbnail), please enter the coupon code you have received from Megafurniture Click on ...

• I am unable to use my coupon code on certain items. What's wrong?

  Kindly check the T&Cs of the relevant promotion that you've received as it may not be applicable to the item(s) you're purchasing. Some problems that may have occurred are: Insufficient minimum spend on qualifying items in cart Discount was requested ...

• Do I have to register for my purchased product's warranty?

  If the product(s) you've purchased came with a warranty card, please register by filling up the necessary details stated on the warranty card and send it to the respective manufacturer(s). Some products may require you to register for warranty ...

• I've accepted a product that I do not require any more / am not satisfied with. What can I do?

  We're sorry to hear that you are dissatisfied with your purchase from Megafurniture. All products qualify for a return except for the following: Customised products Clearance products Products that require on-site assembly Modular Wardrobes Bedroom ...