I am unable to use my coupon code on certain items. What's wrong?
Kindly check the T&Cs of the relevant promotion that you've received as it may not be applicable to the item(s) you're purchasing.
Some problems that may have occurred are:
- Insufficient minimum spend on qualifying items in cart
- Discount was requested for items that are not qualified for discount (e.g. discount code for dining chair was used when only a dining table is in the cart)
- "Apply Coupon" button was not clicked
- Discount code has expired
- Discount promotion has ended
I received a coupon code. How do I apply the coupon code?
Go to your Shopping Cart after selecting the item(s) that you would like to order Click on 'Check Out' Under the Discount Code field (located below the product thumbnail), please enter the coupon code you have received from Megafurniture Click on ...
I've received a wrong product. What should I do?
We are sorry that you've received a wrong product. Please inform our delivery team upon receiving the wrong item(s). Similarly, please email us at email@example.com, call our Customer Service Hotline at +65 6950 2657 or click here to WhatsApp ...
I need the items urgently.
Time taken for delivery will depend largely on the lead time of the item purchased. Customised products will usually require a longer lead time. Please email us at firstname.lastname@example.org, call our Customer Service Hotline at +65 6950 2657 or click ...
How much is the delivery fee?
There are no delivery charges for all purchases that are self-collected from our warehouse. There are also no installation charges for items purchased, unless otherwise stated. The following Delivery Rates stated are per invoice to a single address ...
Can I add in more item(s) after I've placed my order?
Yes it's possible. Please email us at email@example.com, call our Customer Service Hotline at +65 6950 2657 or click here to WhatsApp us with your requested changes/new purchase at least 48 hours prior to the original delivery date. Do note ...