Do I have to register for my purchased product's warranty?
If the product(s) you've purchased came with a warranty card, please register by filling up the necessary details stated on the warranty card and send it to the respective manufacturer(s). Some products may require you to register for warranty online. Kindly check with the manufacturer(s) of the product(s) for more information on warranty registration and coverage.
Warranties on furniture products sold by Megafurniture (if any), do not require registration. Your invoice serves as a proof of purchase for these items.
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Do all products come with a warranty?
Mattresses Our mattresses may come with warranties of up to 20 years. Different mattress models have different warranty periods and these warranties are provided directly by the manufacturer. Warranty cards and/or relevant warranty details can be ...
I've received a wrong product. What should I do?
We are sorry that you've received a wrong product. Please inform our delivery team upon receiving the wrong item(s). Similarly, please email us at enquiry@megafurniture.sg, call our Customer Service Hotline at +65 6950 2657 or click here to WhatsApp ...
I've accepted a product that I do not require any more / am not satisfied with. What can I do?
We're sorry to hear that you are dissatisfied with your purchase from Megafurniture. All products qualify for a return except for the following: Customised products Clearance products Products that require on-site assembly Modular Wardrobes Bedroom ...
I have received a faulty product.
Should you receive goods that are damaged, faulty or incorrect, we will provide you a replacement or repair of the product. Do email or whatsapp the images or video of the faulty product to us at enquiry@megafurniture.sg or +6569502657. If the spare ...
Can I add in more item(s) after I've placed my order?
Yes it's possible. Please email us at enquiry@megafurniture.sg, call our Customer Service Hotline at +65 6950 2657 or click here to WhatsApp us with your requested changes/new purchase at least 48 hours prior to the original delivery date. Do note ...