Can I choose my preferred delivery date/time?
You can indicate your preferred delivery date in the 'Add a note to your order' in the bottom left corner of the check-out page. The time range will be given by our logistics team one day before the delivery.
In general, Megafurniture's Delivery Team performs deliveries to most areas in Singapore from 1000 to 1800, Monday to Friday (excluding public holidays). The estimated delivery time for your order to be delivered to you depends on the area zone of your delivery address. For Saturday Delivery, there will be an additional surcharge.
The delivery date that you have chosen only serves as an indication of your preferred delivery date to Megafurniture. Megafurniture makes its best effort to fulfil your order during your requested time slot. You will receive an SMS/CALL from Megafurniture at least one day before the date of delivery to notify you of your confirmed delivery time range.
Should Megafurniture face difficulty in fulfilling your order within your preferred timing, you will also be contacted the day before your preferred date of delivery to notify you of any change to the preferred date or time that you have chosen.
How do I change my delivery address / delivery date / delivery timing, after I place my order?
To change your delivery details prior to delivery, Please email us at firstname.lastname@example.org, call our Customer Service Hotline at +65 6950 2657 or click here to WhatsApp us with your requested changes at least 48 hours prior to the original ...
Can I change the item(s) in my order prior to delivery?
Yes you can. Please email us at email@example.com, call our Customer Service Hotline at +65 6950 2657 or click here to WhatsApp us with your requested changes at least 48 hours prior to the original delivery date. Do note that these changes ...
How much is the delivery fee?
There are no delivery charges for all purchases that are self-collected from our warehouse. There are also no installation charges for items purchased, unless otherwise stated. The following Delivery Rates stated are per invoice to a single address ...
What happens if the furniture cannot fit into the lift on the day of delivery?
Should such incidents happen, we will assess if the furniture can be carried up via stairs in a non-hazardous manner. If the process is deemed hazardous, e.g prone to damage on narrow stairway or obstructing passage, Megafurniture reserves the right ...
How do I place order on Megafurniture?
Place your order online on our website at www.megafurniture.sg Click on your desired item, choose your preferred size, colour, material etc and select the " Add to Cart" button. Once you're done shopping, proceed to check out and follow the ...