Return, Refund and Exchange Requests
How will I be refunded?
All refunds for orders paid for via cash on delivery will be made via bank transfer. Customers who have paid via credit card methods will be refunded via the original mode of payment. Refunds for payments made via cash on delivery or credit card will ...
What is your Return and Refund Policy?
You may wish to return the products if you are dissatisfied with your purchase. Request for returns should be made to us within twenty-four (24) days from the delivery date for a full refund. The full refund amount will exclude any delivery, ...
What is your Exchange Policy?
You may wish to return the product that you want to exchange and place a separate order for the product you wish to exchange to. We treat all exchanges after delivery as returns for Furniture & Furnishings items. For the Following items below. 1 to 1 ...
I've accepted a product that I do not require any more / am not satisfied with. What can I do?
We're sorry to hear that you are dissatisfied with your purchase from Megafurniture. All products qualify for a return except for the following: Customised products Clearance products Products that require on-site assembly Modular Wardrobes Bedroom ...
What are the charges when I return my products?
You can choose to return the products if you are dissatisfied with your purchase. You can now request for returns within Twenty-Four (24) days from the delivery date for a full refund. The full refund amount will exclude any delivery, assembly, ...