What if I'm not at home when the products arrive?
It is best to notify us early if you are unable to be at home to receive the product within the arranged date and time to arrange for another date and time,
In the case where no one is at home when the products arrive, you will be contacted by our Customer Service Officer for a re-delivery.
Do note that in the case of re-delivery, you will be subjected to a re-delivery charge $30 dollars.
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Do products come with an assembly manual?
Should a product require assembly, it would be stated in the product details. Products that can be assembled by customers will include the assembly manual.
Do all products come with a warranty?
Mattresses Our mattresses may come with warranties of up to 20 years. Different mattress models have different warranty periods and these warranties are provided directly by the manufacturer. Warranty cards and/or relevant warranty details can be ...
What are the charges when I return my products?
You can choose to return the products if you are dissatisfied with your purchase. You can now request for returns within Twenty-Four (24) days from the delivery date for a full refund. The full refund amount will exclude any delivery, assembly, ...
Do you help to dispose old furniture from my home?
Yes. We do help to dispose old furniture but strictly for Megafurniture customers only. For Extra Large Item Disposal, please click here. For Large Item Disposal, please click here. For Medium Item Disposal, please click here. We DO NOT help to ...
Do you have a showroom to view the products?
Yes, we have 3 Experience Centres at your convenience. Address: Megafurniture Prestige (Flagship) 134 Joo Seng Rd Level 2 S(368359) Opens Daily: 11:30am to 9:00pm Click here for directions Megafurniture Prestige (West) 3 Toh Tuck Link #01-02 ...