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Do you have instalment plans?
Yes, We do offer Credit Card Instalment Plans for Maybank & Uob Cardholders in our experience centre. In addition, we also offer Grabpay Later & Atome for BNPL Option.
How do I cancel my order?
We’re happy to help if you need to cancel your order — just reach out to us as soon as possible. If the cancellation is due to an issue on our end, we’ll process it at no cost to you. If the cancellation is requested by the customer and the order has ...
What is your Return and Refund Policy?
You may wish to return the products if you are dissatisfied with your purchase. Request for returns should be made to us within twenty-four (24) days from the delivery date. The refund amount will exclude any restocking, delivery, assembly, delivery ...
How will I be refunded?
All refunds for orders paid for via cash on delivery will be made via bank transfer. Customers who have paid via credit card methods will be refunded via the original mode of payment. Refunds for payments made via cash on delivery or credit card will ...
How do I self-collect my order?
For self collection, you may place the order online and select the "Self-Collection" option at the Shipping Method page. Once your order is processed, we will contact you to inform you when your order is ready for self-collection. While we try our ...