I do not know how to assemble the product. What should I do?
I have received a faulty product.
Should you receive goods that are damaged, faulty or incorrect, we will provide you a replacement or repair of the product. Do email or whatsapp the images or video of the faulty product to us at firstname.lastname@example.org or +6569502657. If the spare ...
Do I have to register for my purchased product's warranty?
If the product(s) you've purchased came with a warranty card, please register by filling up the necessary details stated on the warranty card and send it to the respective manufacturer(s). Some products may require you to register for warranty ...
I've received a wrong product. What should I do?
We are sorry that you've received a wrong product. Please inform our delivery team upon receiving the wrong item(s). Similarly, please email us at email@example.com, call our Customer Service Hotline at +65 6950 2657 or click here to WhatsApp ...
I've accepted a product that I do not require any more / am not satisfied with. What can I do?
We're sorry to hear that you are dissatisfied with your purchase from Megafurniture. All products qualify for a return except for the following: Customised products Clearance products Products that require on-site assembly Modular Wardrobes Bedroom ...
Do products come with an assembly manual?
Should a product require assembly, it would be stated in the product details. Products that can be assembled by customers will include the assembly manual.