How do I cancel my order?

How do I cancel my order?

To cancel your order, please notify us at least 48 hours prior to the original delivery date by contacting us with your order number. Please email us at, call our Customer Service Hotline at +65 6950 2657 or click here to WhatsApp us.
Do note that all customised/custom-made items within your order cannot be cancelled.

What is considered customised/custom-made items?
It is under Megafurniture's discretion to determine which item is considered customised/custom-made.
Our friendly Customer Service Officers will be glad to assist you if you are unsure.

    • Related Articles

    • How do I self-collect my order?

      For self collection, you may place the order online and select the "Self-Collection" option at the Shipping Method page. Once your order is processed, we will contact you to inform you when your order is ready for self-collection. While we try our ...
    • How do I place order on Megafurniture?

      Place your order online on our website at Click on your desired item, choose your preferred size, colour, material etc and select the " Add to Cart" button. Once you're done shopping, proceed to check out and follow the ...
    • How do I contact Megafurniture regarding my order?

      We encourage you to login to your account on our website to check your order details. Log in to your account by clicking "Log In" on the top right corner of Click on 'your account' at the top right corner of Click on ...
    • Can I place an order over the phone?

      Yes, you can! You may call/Whatsapp us at 6950 2657. Our friendly team members will assist you in placing the order.
    • How long do I have to wait before my order gets processed?

      Your order will be processed in 1-5 working days. You will receive a call from our team for the confirmation of your order and delivery arrangements.