Knowledge Base
Megafurniture
Online Furniture
Recent Articles
I have received a faulty product.
Should you receive goods that are damaged, faulty or incorrect, we will provide you a replacement or repair of the product. Do email or whatsapp the images or video of the faulty product to us at enquiry@megafurniture.sg or +6569502657. If the spare ...Can I customise / change my bed legs?
Yes, you can! You may customise your bed legs for most of the bed models available. We have Polymer Legs, Wooden Legs, and Metal Legs. Wooden Legs are available in Pine and Walnut colour. Polymer Legs: 4 inch (Black): $10/set (Single/Super Single: 6 ...Do you offer customisation services?
Yes, we do offer customization services. Selected products can be customized to your preferred length. If you have a product in mind, you may contact our team by reaching out to us at enquiry@megafurniture.sg, call 6950 2657 or click here to whatsapp ...Do you have a showroom or experience store to view the products?
Yes, we have 3 Experience Centres at your convenience. Address: Megafurniture Prestige (Flagship) 134 Joo Seng Rd Level 2 S(368359) Opens Daily: 11:30am to 9:00pm Click here for directions Megafurniture Prestige (West) 3 Toh Tuck Link #01-02 ...Can I place an order over the phone?
Yes, you can! You may call/Whatsapp us at 6950 2657. Our friendly team members will assist you in placing the order.
Popular Articles
Do all products come with a warranty?
Mattresses Our mattresses may come with warranties of up to 20 years. Different mattress models have different warranty periods and these warranties are provided directly by the manufacturer. Warranty cards and/or relevant warranty details can be ...My order originally contained a combination of items which qualified for Free Delivery. If I reject an item which voids the Free Delivery combination on the spot, do I have to pay for delivery?
Yes, relevant delivery charges will apply.I've accepted a product that I do not require any more / am not satisfied with. What can I do?
We're sorry to hear that you are dissatisfied with your purchase from Megafurniture. All products qualify for a return except for the following: Customised products Clearance products Products that require on-site assembly Modular Wardrobes Bedroom ...Can I choose my preferred delivery date/time?
You can indicate your preferred delivery date in the 'Add a note to your order' in the bottom left corner of the check-out page. The time range will be given by our logistics team one day before the delivery. In general, Megafurniture's Delivery Team ...How long do I have to wait before my order gets processed?
Your order will be processed in 1-5 working days. You will receive a call from our team for the confirmation of your order and delivery arrangements.