I've placed order on Megafurniture

Product Assembly

• I do not know how to assemble the product. What should I do?
• Do I have to pay for assembly?
• Do products come with an assembly manual?

Fix a Product Issue

• I've received a wrong product. What should I do?
• Do I have to register for my purchased product's warranty?
• Do all products come with warranty?

Return, Refund and Exchange Requests

• What are the charges when I return my products?
• I've accepted a product that I do not require any more / am not satisfied with. What can I do?
• What is your Exchange Policy?
• What is your Return and Refund Policy?
• How will I be refunded?

Fix a Delivery Issue

• My order is not here yet. What should I do?
• What happens if the furniture cannot fit into the lift on the day of delivery?
• What if I'm not at home when the products arrive?
• My order originally contained a combination of items which qualified for Free Delivery. If I reject an item which voids the Free Delivery combination on the spot, do I have to pay for delivery?

Amend an order

• How do I change my delivery address / delivery date / delivery timing, after I place my order?
• I have placed more than one order. Can I combine my orders?
• Can I add in more item(s) after I've placed my order?
• Can I change the item(s) in my order prior to delivery?
• How do I contact Megafurniture regarding my order?
• How do I cancel my order?