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  1. Megafurniture
  2. I've placed order on Megafurniture

I've placed order on Megafurniture

Product Assembly

  • I do not know how to assemble the product. What should I do?
  • Do I have to pay for assembly?
  • Do products come with an assembly manual?

Fix a Product Issue

  • I've received a wrong product. What should I do?
  • Do I have to register for my purchased product's warranty?
  • Do all products come with warranty?

Return, Refund and Exchange Requests

  • What are the charges when I return my products?
  • I've accepted a product that I do not require any more / am not satisfied with. What can I do?
  • What is your Exchange Policy?
  • What is your Return and Refund Policy?
  • How will I be refunded?

Fix a Delivery Issue

  • My order is not here yet. What should I do?
  • What happens if the furniture cannot fit into the lift on the day of delivery?
  • What if I'm not at home when the products arrive?
  • My order originally contained a combination of items which qualified for Free Delivery. If I reject an item which voids the Free Delivery combination on the spot, do I have to pay for delivery?

Amend an order

  • How do I change my delivery address / delivery date / delivery timing, after I place my order?
  • I have placed more than one order. Can I combine my orders?
  • Can I add in more item(s) after I've placed my order?
  • Can I change the item(s) in my order prior to delivery?
  • How do I contact Megafurniture regarding my order?
  • How do I cancel my order?
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