Should such incidents happen, we will assess if the furniture can be carried up via stairs in a non-hazardous manner. If the process is deemed hazardous, e.g prone to damage on narrow stairway or obstructing passage, Megafurniture reserves the right not to proceed with the delivery and refund you with any payments that you have already made.
Should delivery via staircase be deemed safe, additional charges per item will apply. For more details on how the staircase delivery fees are charged, please read this article: Staircase delivery fees
Megafurniture also reserves the right to rearrange an alternative delivery date should the pre-determined timing not allow for immediate delivery, as there may be other pending deliveries scheduled for that day.